You said….We did!

December 2025

“Some patients have said the reception area is not confidential when relaying their symptoms to the team at the desk.”

“A number of patients have commented that they have multiple items on their prescription, to be requested at different intervals, which can take time and cause confusion.”

December 2025

There are now 2 small clipboards with a simple form for you to complete should you want your request for an appointment to be confidential. Please ask the team if you want to do this

If you are on a number of different medications, please ask for a medication review with our Pharmacy team. They can discuss changing the prescription length on your medication so that you can request all of them together. (Controlled drugs and acute issues do not apply)

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