How can we help you?
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The Self-help information is available 24 hours a day, 7 days a week. Help from the Practice, either admin or clinic is available Monday to Friday between 6:00am to 6:00pm
Is it an Emergency?
If you are in any doubt, suffering chest pains or serious risk to life, then CALL 999 immediately. DO NOT WAIT to ask the surgery or contact us through this portal.
Enter here for our knowledge base and links on improving a variety of health conditions. *Do not use this section for new medical problems or appointments
Click here for information relating to our online service, including systmonline, the NHS App and how to register for Online Access.
Follow this link for New Patient Registration, Temporary Patients, Change of Address, and other queries of non-clinical nature
Out of Hours : NHS 111
Call NHS 111 when it's a concern, but less urgent than 999. It's fast, easy and free, available 24 hours a day 365 days a year. Speak to highly trained advisors supported by healthcare professionals. Calls are free from mobiles and land lines.
Team Dunelm Medical Practice fundraiser for St Cuthbert's Hospice
'Team Dunelm Medical' are taking on the Durham City 10 K on Thursday 16th July to raise funds in aid of St Cuthbert's Hospice.
St Cuthbert’s Hospice provides specialist care to people with life-limiting illnesses, people approaching the end of life and the bereaved. The Hospice makes no charge for their services, ensuring Hospice care is available to everyone. It costs over £2 million each year to keep St Cuthbert's Hospice running. Team Dunelm Medical hope that their effort in the Durham City 10K and your donations in aid of St Cuthbert's contributes to this very compassionate service.
Evening and Weekend Appointments
If you require medical advice about a serious problem that will not wait until normal surgery hours please ring 111. A receptionist will ask you for details of your problems and take your telephone number. Either one of the doctors in our Practice, or another fully qualified local GP will ring you back as soon as possible.
Patients are advised that, when calling the ‘Urgent Care Centre’ your telephone call may be recorded.
If you require assistance with any other problem, please telephone the Surgery during normal working hours. Alternatively, you might choose to ring 111 for confidential skilled professional telephone assistance.
Care Quality Commission
02 February 2023 : Review
We carried out a review of the data available to us about Dunelm Medical Practice on 2 February 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.